Measure customer purchases, retention, lifetime value, and more across your largest online marketplaces and brick-and-mortar retailers.
Access first-party profiles of your customers and order histories across your retail partners.
View customer retention, churn, lifetime value and other critical metrics.
Measure the source of your customer transactions across social, advertising, and retail platforms.
Create hyper-targeted surveys to gather primary research.
Shopper OS delivers a truly revolutionary tool for brands to measure transaction-level customer purchases across platforms.
With our comprehensive view of shoppers across all retail touch points – including physical stores - you have the insights you need to make data-driven decisions and stay ahead of the competition.
With Shopper OS, you can easily view comprehensive customer metrics, such as purchase history, customer retention, churn, and share of wallet across different retailers and channels.
Know when and where customers churn. Easily identify which competitive product they’ve switched into to pinpoint areas of improvement.
Eliminate blind spots and answer critical questions in seconds.
Measure customer retention across retailers and channels.
Measure customer churn across all retailers and view where they switch.
Measure customers that make multiple purchases each year.
Measure your share of your customer’s total category purchases.
Measure the total value of your customer purchases across retailers.
Measure how many unique orders your customers transact each year.
Measure how many times your customers shop within your category each year.
Measure the source of all customers from social and retail platforms.
Access the industry's first cross-platform and cross-channel attribution solution.
Easily view your customers across social, advertising, and retail platforms to attribute every purchase back to individual marketing campaigns.
Create hyper-targeted surveys and get instant feedback from the exact cohort of shoppers you need to know about.
Survey respondents must have verified purchases that meet your criteria.
Create hyper-targeted cohorts based on purchases, behavior, demographics, and more.
Survey respondents earn rewards that can only be unlocked when they purchase your products.
Access a diverse toolset to get feedback on sentiment, ad creative, videos, and more.
