Unify shopper relationships across every retailer in one CRM platform

Imagine never having to piece together customer data from scattered systems again. Our customer profiles module lets you consolidate every detail about your shoppers—from their names and contact information to the complete list of retailers where they buy your products—into one intuitive hub.

As shoppers engage across your retail network, their profiles are automatically refreshed with updated contact details. You no longer have to spend hours manually uploading or maintaining outdated records.

Every profile becomes a living, breathing source of truth you can trust. With a real-time view of each customer’s journey, your teams can deliver more personalized marketing, targeted recommendations, and tailored support that feel effortless and authentic.

Every action your customers take reveals something valuable about their preferences and motivations. Our customer interactions module brings all of that insight together in one place, capturing every touchpoint—whether shoppers are writing reviews, taking surveys, watching videos, or opening messages. Instead of piecing together scattered data from disconnected systems, you’ll have a unified record of every interaction at your fingertips.

This holistic view lets you identify your most engaged customers, uncover which experiences drive deeper relationships, and tailor future campaigns with unprecedented precision.

With interaction data mapped on your shoppers, your team can design engagement programs that feel personal, timely, and rewarding. From loyalty incentives to content strategies, you’ll have the intelligence to deliver exactly what each shopper wants—right when it matters most.