The challenge
Glanbia faced the challenge of maintaining competitive visibility across their diverse protein brand portfolio in one of the most dynamic and rapidly evolving categories in the health and wellness space. The protein market presented unique complexities with an ever-expanding roster of new brands continuously entering the space, each investing heavily in marketing and innovation to capture market share. Traditional competitive intelligence solutions couldn’t provide the granular, category-specific insights Glanbia needed to understand how their brands were performing relative to both established competitors and emerging challengers.
The company required a sophisticated approach to competitive tracking that could accommodate their internal reporting structure and category definitions while ensuring accuracy across their diverse product portfolio. Glanbia needed to monitor not just direct competitors but also identify emerging trends, new market entrants, and shifting consumer search behaviors that could impact their strategic positioning. The challenge was compounded by the need to build trust and adoption across multiple internal teams. Glanbia wasn’t just looking for any data provider, they needed a partner with reliable, accurate, and timely data with a solution that could integrate into existing workflows. Glanbia teams have worked with several ecommerce intelligence providers in the past and was looking for both software and support from an account team that understands their business. It was critical that their account team be able to train and enable users to turn the data into actionable intelligence but also serve as industry experts who could help inform short and long term strategic planning.